Multi Agency guidance
Visit the KAS and KCS professionals page for more multi-agency guidance and informaion
Bristol Recovery Orientated Alcohol and Drugs Service (ROADS)
This is part of the Bristol wide service to support anyone directly or indirectly affected by the problems associated with drug and alcohol misuse.
Support will include the following:
Extra and more flexible treatment to support people to focus on recovering from their dependency on drugs or alcohol.
- A programme of support to stop people from relapsing including group work and access to an online support programme called Breaking Free Online.
- A range of housing support will be provided for different stages of their recovery.
- Opportunities for people to get work experience, including volunteering opportunities and access to training and education.
- A range of support for families of people with drug and alcohol problems.
- Access to a range of mutual aid options/self-help groups, including SMART and 12 Step Fellowships.
- The service will be committed to meeting the needs of a diverse community.
Email: email@example.com Telephone: 0117 440 0540 (DHI) Open Monday to Friday: 9am to 8pm
There are drop in sessions for service users at the local Community Recovery Hub
Community Recovery Hub times and locations
Drop in Monday to Friday: 1pm to 3pm (closed bank holidays)
- Central: E5, 16-18 King Square, BS2 8AZ
- North: Greenrooms, Greenway Centre, Doncaster Road, Southmead, Bristol, BS10 5PY
- South: @Symes Community Centre, Peterson Avenue, Hartcliffe, Bristol, BS13 0BE
Alternatively, professional looking to support someone to access ROADS services, you can fill in the ROADS Engagement Referral Form (pdf, 104k) (opens new window) and email it to DHI.
If you are a GP, please access the online REMEDY Referral Support Tool for clinical pathways and guidelines.
Email: firstname.lastname@example.org Telephone: 0117 440 0540 (DHI) Open: Monday to Friday: 9am to 8pm Saturday: 9am to 1pm
Bristol Drugs Project (BDP)
For treatment and engagement service.
Call 0117 987 6000 Email email@example.com
Visit http://www.bdp.org.uk Available Monday to Friday 9.00 am to 8.00 pm and Saturday 10.00 am to 5.00 pm. 11 Brunswick Square, BS2 8PE
Addiction Recovery Agency - Kings Court, King Street, Bristol, BS1 4EF
Housing services for people at all stages of recovery.
Call 0117 930 0282
Avon and Wiltshire (NHS) Mental Health Partnership Trust (AWP)
For specialist community and inpatient treatment for drugs and alcohol, including stabilisation and detoxification. Referrals through ROADS Engagement Service. Priority appointments for the most complex clients.
Call 0117 9232077
Email – Visit - http://www.awp.nhs.uk/services/sdas
Detox in a GP Practice
Support in alcohol detox or an opioid substitute prescription and detox. BDP’s Shared Care team work in GP Practices across Bristol.
GP can make a referral or contact ROADS for more information.
Homelessness and Housing
A range of supported housing opportunities are available to match stages in the recovery journey.
Housing support for alcohol and drugs is led by ARA (Addiction Recovery Agency). Professionals can refer via the Housing Support Register.
Email: firstname.lastname@example.org Telephone: 0117 930 0282 (ARA)
St Mungos’s Housing
Housing, Health and skills support across Bristol. Call 0117 9440581 Email email@example.com
Alcoholics Anonymous Call 0845 769 7555 Email firstname.lastname@example.org
Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction.
Call 0800 612 0225 Email email@example.com
Call 0300 123 6600 Email firstname.lastname@example.org
For people needing support and advice about the nature of drug addiction. Anyone from the using addict, their friends and family members through to drug workers and the press are welcome to call.
Call 08457 90 90 90
Call 0808 800 4444 Email email@example.com.
Bristol Wellbeing Therapies follows a stepped care approach. There are five steps of psychological treatment within Bristol Mental Health. Bristol Wellbeing therapies offers treatments that sit within either step 2 or step 3. If at assessment they feel that treatment offered is needed at a higher step they refer on appropriately.
Primary Care Liaison Service is the initial point of contact for mental health services within AWP (Avon and Wiltshire Partnership NHS trust) for Primary Care and other agencies. The Primary Care Liaison Service provides advice and support to primary care, as well as specialist mental health assessments, working closely with a range of other teams such as the adult Support and Recovery Team, older adult Complex Intervention Team, Intensive (previously Crisis) Team, Memory Services, Drug and Alcohol, and Eating Disorder Services.
Community perinatal mental health service will offer advice to all professionals. To contact them e mail firstname.lastname@example.org Telephone 0117 919 5826
Bluebell –Support for Women and families.
Offering a variety of free, weekly activities designed to help parents manage feelings of anxiety and depression related to pregnancy and birth with group programmes including therapeutic, creative and pampering sessions with an occupational therapist and a Buddy worker including Dad’s support line.
Tel 0117 922 0746
Dads’ support line: Tel no. 07730 367 483
Bristol Sanctuary - Bristol Sanctuary is a place which feels safe, comfortable and welcoming, where people who are experiencing severe emotional distress can go for help outside of normal working hours.
Tel 0117 954 2952
Includes sections for children, parents and professionals http://www.antibullyingalliance.org.uk/
Childhood Bereavement Network
A national, multi-professional federation of organisations and individuals working with bereaved children and young people http://www.childhoodbereavementnetwork.org.uk/
Helpline offering counselling for children and young people, as well as publications and campaigns for professionals and carers http://www.childline.org.uk/
Eating Disorders Association - BEAT
Information and help on all aspects of eating disorders, including anorexia nervosa, bulimia nervosa, binge eating disorder and related eating disorders https://www.b-eat.co.uk/
Family Lives is a listening, non-judgemental service which supports families with difficulties and challenges and supports happier family relationships and stronger communities. Tel Tel. 0808 800 2222 http://www.familylives.org.uk
Mental Health Foundation
UK charity for everyone's mental health, provides information and resources about mental health including people with learning disabilities http://www.mentalhealth.org.uk/
Resources, training and campaigning on mental health issues, plus local groups http://www.mind.org.uk/
Website for young people with a wide range of health related information including mental health issues such as bullying, relationships and more http://www.need2know.co.uk/
Nurture Group Network
A national charity promoting nurture groups and supporting the professionals who work in them, providing information on research, evaluation and resources www.nurturegroups.org/
Promoting Children's Mental Health
DfE (2016) Mental health and behaviour in schools https://www.gov.uk/government/publications/mental-health-and-behaviour-in-schools--2
DfE (2016) Counselling in schools https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/497825/Counselling_in_schools.pdf
PSHE Association (2015) Guidance on preparing to teach about mental health and emotional wellbeing
DfE (2015) Promoting the health and wellbeing of looked after children https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/413368/Promoting_the_health_and_well-being_of_looked-after_children.pdf
Royal College of Psychiatrists
Offers an information service and leaflets on common mental health issues including difficulties in adolescence http://www.rcpsych.ac.uk/expertadvice/youthinfo.aspx
Helpline open 24/7, 365 days per year. You do not need to be suicidal. Free telephone helpline: Tel. 116 123. www.samaritans.org
Charity which works to improve the quality of life for anyone affected by mental illness www.sane.org.uk
For young people who self harm and their friends, family and professionals. Be aware that this site contains sensitive information http://www.selfharm.org.uk/
Teenage Health Freak
Information and advice on health issues for young people, including dealing with stress plus answers to common questions http://teenagehealthfreak.org.
The Hideout - Women's Aid site for Children and Young People
Help, information and support for children and young people - whether they are currently living with domestic violence, have experienced violence in the past or know someone else going through it and are looking for help and information http://www.thehideout.org.uk/
Time to Change
Time to Change is England's biggest programme to challenge mental health stigma and discrimination http://www.time-to-change.org.uk/
Winston’s Wish offers practical support and guidance to families, professionals and anyone concerned about a grieving child. Giving the right support at the right time can enable young people to live with their grief and rebuild positive futures http://www.winstonswish.org.uk/
Free, confidential website for young people under 25 http://www.themix.org.uk/mental-health
Youth website of Cruse Bereavement Care http://hopeagain.org.uk/
Resources and training to improve children and young people's mental health.
Parents’ free telephone helpline: Monday - Friday 9.30am – 4.00pm
Tel. 0808 802 5544 http://www.youngminds.org.uk/
For advice and support for carers in Bristol telephone 0117 965 220 or visit: www.carerssupportcentre.org.uk.
You can contact the Carers Support Centre using their online form.